Policies
Store Policy
At our brand, every piece is made with intention and attention to detail. Please review our policies carefully before placing your order.
All Sales Final
All purchases are final sale. We do not accept returns, exchanges, or refunds under any circumstances.
Please double-check your order, including sizing, before completing your purchase.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery.
To be eligible for a replacement:
- Provide your order number
- Include clear photos of the issue
If approved, we will send a replacement for the same item. We do not offer refunds.
Shipping Policy
Orders are processed within 1–3 business days. Shipping typically takes 3–7 business days depending on your location.
Once your order has shipped, you will receive a tracking number via email.
We are not responsible for:
- Lost or stolen packages
- Delays caused by carriers
Order Changes & Cancellations
Orders cannot be changed or canceled once placed. Please review all details before checkout.
Sizing Responsibility
Customers are responsible for selecting the correct size. Please refer to our sizing guide before purchasing.
Contact
For any issues or questions, contact us at: hurahapparel@gmail.com